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Posted by McElroy Metal ● Jul 28, 2020 8:00 AM

How to Choose a Trusted Roofing Contractor

Installing a new metal roof on your home is a big project for most homeowners. The expense and expectations for a new metal roof underscore the importance of finding a trusted roofing contractor to ensure that your roof is installed properly.

Past hard-earned experiences mean most homeowners know that selecting the wrong contractor increases the likelihood of things that can go wrong.

How to find a reputable roofing contractor

residential-metal-roofing-newsletterFor starters, ask around. Look for recent new roofing projects in your neighborhood and ask who they used as their contractor. Nothing beats a referral and a specific understanding of how a contractor performed on recent jobs in your area.

You might also find sites like Home Advisor, ThumbTack, and the Better Business Bureau helpful.  Look for good reviews and ratings and a history of many projects.

Talk to multiple contractors. Make sure to interview at least three contractors and compare their attention to detail, responsiveness, and helpfulness. Price is important, but it is not the only consideration. Most people are willing to pay a few dollars more for a contractor that is responsive, available, and courteous.

Get references from existing customers. Yes, they will most likely be the ones that are the happiest but that is OK if the contractor has many long-term happy customers. Also, make the contractor has experience installing metal roofing. As you might guess, contractors that only “dabble” or occasionally install metal roofing often steer homeowners toward shingles because it’s their comfort zone. Do not let their comfort zone push you to accept a shorter-term solution for one of the biggest investments you have, your home.

Check out their website. Read their content and see if you think they would be a good fit for your style and quality standards.    

And don't forget to see if they have a Facebook page. Chances are good that you can find a wealth of information by looking at those that have followed their page and also within comments to their posts.

If you’re having trouble finding contractors with experience in metal roofing, take a look at the Find a Contractor feature on our website. Simply enter your zip code, adjust the desired distance range, and select “Residential Roofing” from the drop-down menu on the right side. You’ll find a list of roof installers in your area who have experience with metal roofing projects. Not all of our customers choose to be listed on our website, so please contact us if your search comes up empty.

What to look for in a roofing contractor

Membership in trade organizations is often another sign of a quality contractor.  The Metal Roofing Alliance is a great place to start.  And they have a special Home Owner Resources section that you may find helpful too,

Proper licensing and insurance is a must. Each state is different so dig in and learn what is required to be a roofing contractor in your state. The roofing contractor should have insurance for all employees and subcontractors and be willing to provide you a copy of their insurance certificate for verification. Any contractor that hesitates to share this information is not to be trusted. 

Click here to learn more about state by state licensing requirements for contractors.

General tips when choosing a roofing contractor

Read every contract very carefully before agreeing. Roofing contractors shouldn’t be afraid to take the time to help you understand the terms of their agreement. Successful roofing contractors will be more than happy to sit down with you and make sure you understand all aspects of the project.

Make sure you understand that there is a warranty that comes with your new roof and what it entails and what it does not include. You should have definite support in case there is an emergency. All roofing materials and workmanship should be guaranteed for some time. The roofing material itself ought to come with a 20-to-40-year warranty from the manufacturer. Be sure to check out the remedy in the event there is a warrantable claim. Some remedies are limited to only the amount paid for the material while other remedies include labor to remove the bad material and replace it with new material. The financial difference between these remedies is substantial!

Beware of any contractor that says they are a claim specialist or that they will handle your insurance claim. It is prohibited in most states for any contractor to act on the behalf of a homeowner when dealing with an insurance claim. Tread lightly if you hear contractors using this type of language. This situation occurs most often in the immediate aftermath of a storm or other natural disaster.

Don't cave in to pressure tactics. If you feel pressured or are given a take-it-or-leave-it ultimatum you should strongly consider walking away. A reputable contractor will go at your pace and be busy enough not to need to pressure you into signing a contract.

Read this article for more helpful tips - Keys to a Successful Residential Metal Roofing Project


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Learn everything you need to know about Residential Metal Roofing. Check out our metal roofing resources for inspiration and answers to your questions.

About McElroy Metal

Since 1963, McElroy Metal has served the construction industry with quality products and excellent customer service. The family-owned components manufacturer is headquartered in Bossier City, La., and has 13 manufacturing facilities across the United States. Quality, service and performance have been the cornerstone of McElroy Metal’s business philosophy and have contributed to the success of the company through the years. As a preferred service provider, these values will continue to be at the forefront of McElroy Metal’s model along with a strong focus on the customer.

Topics: FAQ, Residential

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