From cars to roofing, we often associate the presence of a long-term warranty with quality, dependability, and performance. However, the truth is that warranties are often designed to favor the manufacturer. Actual performance is a much better measure of quality than warranties.
Warranties are written with acceptable levels of failure baked into the warranty. This often means that an issue a homeowner might consider claim worthy is in fact denied by the manufacturer based on terms and conditions of the warranty. Our Metal Roof Warranty Education page is an excellent resource for anyone who wants to learn more about why warranties aren’t guarantees of quality.
Your best bet is to understand the various components of the warranties you are considering, what they include, what they exclude, and the industry terms necessary to understand what you’re looking at.
Metal roofing warranties will also vary significantly between manufacturers. For instance, we have seen some industry warranties offering “Lifetime” terms with so many exclusions that the warranty is worth next to nothing. We have also seen some companies offer longer term warranties for lower quality metal panels.
For example, our Kynar 500® coated panels have warranties that may not be as long as some competitors' products; however, the product is a much higher quality. If you were to simply compare warranty length you might assume the lower quality product was better because of a longer warranty, but then you would be left with a product that didn’t perform as well in terms of service life, color retention, or chalk.
Metal roofing warranties focus on the paint system for film integrity, fade, and chalk, while the substrate warranty is for perforation due to corrosion. The key to understanding the warranty is understanding each of these components.
There are three basic types of paint systems available (you can learn about them in-depth here), with Kynar 500® (PVDF) coatings being the "best" for long life, color retention, and chalk resistance. Silicone Modified Polyester is the "better" coating and performs well in general use while Polyester is the "good" coating and performs well in shade and shelter or basic applications.
Film integrity refers to the ability of the coating to stay adhered to the metal substrate and has little to do with chalk or fade. Film integrity is sometimes used to extend the length of warranties. An original bright red wall/roof can be a muted pink (or even white) over time, yet the film would still be intact, so the product would perform as expected by the term. Here, again, Kynar 500® offers the best long-term film integrity.
As for substrates, there are two popular substrates used in the metal roofing and siding industry, Galvalume® and Galvanized. Galvanized substrates feature a zinc coating applied to the raw steel, while Galvalume substrates feature an alloy of zinc plus aluminum. Performance testing shows Galvalume offers improved long-term performance and is backed with a 45-50-year Steel Mill Warranty. Galvanized substrates do not have a Steel Mill Warranty. It is important to note that while the Galvalume® warranty protects against perforation (rust-through) of the substrate, surface rust is not covered.
When comparing warranties, you should always keep in mind that performance is the best measure of quality, not a warranty. You can contact us at any time to learn more about any of our products and the warranties associated with them.